Does Audi Give Loaner Cars

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By Sophia Anthony

Yes, audi dealerships offer loaner cars to customers who bring their cars in for service. If you’re an audi owner, you may be wondering if the dealership provides a loaner car when your car is being serviced.

The answer is yes. Audi dealerships understand that having to give up your car for service can be an inconvenience, so they offer loaner cars to ensure that you are not without a vehicle for too long. Loaner cars are typically provided for free while your car is being serviced, allowing you to go about your day-to-day life without disruption.

As a customer, it’s important to inquire about loaner car availability and specifications when making a service appointment at your local audi dealership.

Does Audi Give Loaner Cars


Audi Loaner Car Policy

Overview Of Audi’S Loaner Car Policy

When your audi is being serviced, worrying about transportation can be a hassle. But there’s good news, audi does offer loaner cars for its customers. Here is an overview of audi’s loaner car policy:

  • Loaner cars are only available for customers who have purchased or leased their audi from an authorized audi dealership.
  • Loaner cars are offered on a first-come, first-served basis and are subject to availability. Customers will need to book a loaner car in advance to ensure one is available when they need it.
  • Loaner cars are only provided for repairs and maintenance that take more than 24 hours to complete.
  • Audi only provides loaner cars for customers who are 21 years of age or older, have a valid driver’s license, and have full coverage insurance.
  • The loaner car must be returned in the same condition it was received, with a full tank of gas.

Limitations And Eligibility Requirements

While audi does offer loaner cars to its customers, there are certain limitations and eligibility requirements that must be met. Here are a few key points to keep in mind:

  • Loaner cars are only available for customers who have purchased or leased their audi from an authorized audi dealership.
  • Loaner cars are subject to availability, and may not always be available.
  • Loaner vehicles cannot be used for commercial use.
  • Audi may require a credit card on file in case there is damage to the loaner car during the customer’s use.

How To Qualify For A Loaner Car

If you’re an audi customer and need a loaner car while your vehicle is being serviced, here are a few things you need to do in order to qualify:

  • Make sure you are at least 21 years old, have a valid driver’s license, and have full coverage insurance.
  • Purchase or lease your audi from an authorized audi dealership.
  • Make sure the repair or service is going to take more than 24 hours to complete.
  • Book a loaner car in advance to ensure availability.

Remember, when using an audi loaner car, the vehicle must be returned in the same condition it was received. If there is any damage to the loaner car, the customer may be liable for the cost of repairs.

Different Types Of Loaner Cars By Audi

Does audi give loaner cars? The answer is yes. When you take your audi in for servicing, you can get a loaner vehicle if needed. The loaner program is an added convenience, especially when your audi needs to stay in the shop for more than a day.

Temporary Loaner Car

A temporary loaner car is a short-term solution to replace your audi while it’s being serviced. The loaner car you receive will be comparable to your own audi, so you can continue your daily routine with ease. Some key points about audi’s temporary loaner cars include:

  • Audi’s loaner cars are available for customers who are having their audi serviced.
  • Temporary loaner cars are only available for a maximum of three days
  • Audi’s loaner cars program is only available at select locations

Courtesy Car

A courtesy car is a similar concept to a loaner car but can be used for longer periods. Audi’s courtesy car program is usually provided to audi owners who have bought their car through the dealership and who are having work done on their car, which takes more than a day.

Here are the main points to note when it comes to audi’s courtesy car program:

  • Courtesy cars are generally reserved for audi owners.
  • The courtesy car program is free up to seven days.
  • There may be limited availability at some audi dealerships.

Dealer Shuttle Service

Audi’s dealer shuttle service is another option that could be used when your audi is being serviced. The shuttle service can provide you with convenient transportation between your work or home and the dealership. Some key things to note about audi’s dealer shuttle service include:

  • Audi’s dealer shuttle service may include a shuttle van or sedan.
  • The dealer shuttle service is based upon the dealership’s availability and location.
  • Shuttle service is free but only available within a certain distance from the dealership.

Rental/Substitute Vehicle

If you’re looking for a substitute car that is not an audi, then the rental/substitute vehicle program is the option to consider. With this program, you can choose a different car from an approved car rental company while your audi is in the shop.

Here are some key points about audi’s rental/substitute vehicle program:

  • You can get a substitute car for a limited time at an additional cost.
  • You can also choose a luxury car substitute, but only if the rental company has provided the option.
  • While renting a substitute car, you will need to sign a rental agreement with the rental company.

Audi provides its audi owners with a variety of loaner car options when their vehicles require servicing. Temporary loaner cars, courtesy cars, dealer shuttle service, or rental/substitute vehicles are all available. It makes it convenient and easy to continue your daily routine without any inconvenience.

Benefits Of Audi Loaner Car Service

Audi is a renowned automaker and is known for its premium vehicles and outstanding customer service. If you’re an audi owner and require a loaner car for your repairs, you might be wondering about the benefits that come with the audi loaner car service.

Free Of Cost

One of the best things about audi loaner car service is that it’s completely free of cost. Yes, you heard that right! Audi understands that getting your car repaired can be an inconvenient and stressful process, and that’s where the loaner car service comes in.

You can use an audi loaner car during the repair process, and there won’t be any additional charges for it.

Great Customer Service

Audi’s customer service is exceptional, and their loaner car service is no different. The customer service representatives will explain every detail about the loaner car service and try to make the process as smooth as possible. When you arrive to pick up your loaner car, a service advisor will greet you and provide you with all the necessary information you need to drive off in your loaner car.

Convenience And Comfort

When you schedule an appointment with an audi dealer, the service advisor will inform you about the loaner car service availability. You just need to let them know that you require a loaner car, and they will take care of everything.

Audi loaner cars are high-end vehicles, and you’ll get to experience the comfort and all the features they have to offer.

Saving Money And Time

Getting your car repaired can be a costly process, and an audi loaner car can help you save some money. Instead of taking time off work or renting a car, you can use an audi loaner car to continue your daily routine without any major inconvenience.

The loaner car can also help you save time while your car is being repaired, without interrupting your daily schedule.

Audi loaner car service is an excellent benefit available to audi owners. The service is free, convenient, and comfortable, and it can save you both time and money. So, the next time you’re in need of a car repair, make sure to inquire about an audi loaner car!

How To Get Your Audi Loaner Car

As an audi owner, it’s reassuring to know that the company provides loaner cars to customers who need to leave their cars at the dealership for an extended period. The loaner car program is designed to make the inconvenience of taking your car in for repairs or maintenance a little less inconvenient.

We’ll discuss everything you need to know about the audi loaner car program, including scheduling and reservation, insurance and liability, return and replacement policies, and tips for maximizing the loaner car experience.

Scheduling And Reservation

To schedule and reserve an audi loaner car, contact your local dealership service center and provide them with your car’s information. Audi loaner cars are available on a first-come, first-served basis, so it’s best to schedule your appointment as soon as possible.

Be sure to ask about the dealership’s loaner car policy, including mileage limits and fuel requirements.

Insurance And Liability

Audi loaner cars are covered by the dealership’s insurance policy. However, it’s always a good idea to check with your own insurance company to understand how driving another car affects your insurance coverage. You are responsible for any damage that occurs to the loaner car while it’s in your possession, so be sure to treat it with care.

Return And Replacement Policies

Audi loaner cars should be returned to the dealership in the same condition in which they were received. Be sure to read the loaner car agreement carefully before signing, as there may be specific requirements for returning the vehicle. If the loaner car needs to be kept for an extended period, be sure to communicate with the dealership to coordinate the return.

If a loaner car is not available when you need it, the dealership may provide alternative transportation options such as a shuttle service or a rental car. Be sure to ask about these options before scheduling your appointment.

Tips For Maximizing The Loaner Car Experience

Here are some tips for making the most of your audi loaner car:

  • Keep the loaner car clean and free of clutter.
  • Avoid smoking or eating in the loaner car.
  • Assume that the loaner car has a full tank of gas and return it with a full tank.
  • Familiarize yourself with the loaner car’s features and controls before you drive it.
  • Be sure to adhere to all traffic laws and speed limits.
  • Enjoy the experience of driving a different model of audi!

The audi loaner car program provides a convenient way for audi owners to continue their lives while their cars are being serviced. By understanding the scheduling, insurance, liability, and return policies, you can be confident that you are getting the most out of the program.

Remember to treat the loaner car with respect and follow the tips provided above to maximize your loaner car experience.

Frequently Asked Questions Of Does Audi Give Loaner Cars

Does Audi Provide Loaner Cars To Customers?

Yes, audi provides loaner cars to customers who bring in their vehicles for scheduled services or repair work. Loaner cars are available on a first-come, first-served basis and can be requested at the time of booking. Customers may be required to provide a valid driver’s license, proof of insurance, and a credit card for incidental charges.

Does The Loaner Car Come With Insurance Coverage?

Yes, loaner cars provided by audi come with insurance coverage. The coverage extends to the driver, but it’s essential to add your insurance company on the document before signing to understand the terms and conditions. The insurance coverage will only be a comprehensive, collision, and fire policy.

How Long Can I Keep The Loaner Car?

The length of time a customer can keep a loaner car from audi varies according to the work being done on the customer’s car. Audi aims to keep the customer’s experience as smooth and efficient as possible while working on their vehicle, so they will do their best to provide a loaner car for the duration of the repair/service.

Do You Have To Pay For A Loaner Car From Audi During Servicing?

No, there is generally no charge for a loaner car provided by audi dealership during servicing. However, customers may incur incidental expenses, such as fuel and toll charges. It is essential to review and understand the document before signing it and ask for clarifications or questions with the dealership team.

Do I Need To Book A Loaner Car In Advance From Audi?

It is best to book a loaner car in advance when bringing the car in for scheduled service or repair work to audi dealership. Loaner vehicle availability can depend on the demand, so it is best to inquire early or consider alternative options or rental services if not available.

Audi customers can request a loaner vehicle when scheduling an appointment with the dealership.


Audi has been providing its customers with loaner cars for a long time. It is a great convenience for those who rely on their vehicles for daily transportation. To be eligible for a loaner car, customers must meet certain criteria, such as having their vehicle serviced or repaired at an authorized audi dealer, and being within a certain distance from the dealership.

The loaner cars provided by audi are well-maintained and of the same quality as their current car. They also come equipped with the latest technology and safety features. Overall, audi’s loaner car program is a testament to their commitment to excellent customer service.

It shows that they are willing to go the extra mile to ensure that their clients are comfortable and satisfied with their experience. If you own an audi and require any service, rest assured that you will be in great hands with their loaner car program.

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