Nissan provides loaner cars to customers under certain circumstances. If you own a nissan car and need to have it serviced, you may wonder if the dealership will provide you with a loaner car.
This is a common question for car owners, especially those who rely heavily on their vehicles. The answer is yes, in some cases, nissan dealerships do offer loaner cars to customers while their cars are being serviced. However, there are certain conditions that must be met for this service to be provided.
In this article, we will discuss those conditions, so you can determine if you are eligible for a loaner car from nissan.
Nissan’S Warranty Policy
Nissan offers its customers a standard warranty that covers specific aspects of their vehicles. Here is a brief overview of nissan’s warranty policy:
Explanation Of Nissan’S Standard Warranty Policy
Nissan offers a basic warranty included with all new vehicles. It covers the following:
- Bumper-to-bumper coverage: This type of coverage includes any factory defects with parts of the vehicle from the sheet metal to the electrical system and interior components.
- Powertrain warranty: It covers any problems with the vehicle’s major mechanical components, including the engine, transmission, and drivetrain.
Nissan’s standard warranty lasts for 36 months or 36,000 miles, whichever comes first. After the standard warranty expires, customers can opt for nissan’s extended warranty.
Discussion Of What Is And Is Not Covered Under The Warranty
- Engine: The engine is covered under the powertrain warranty and will be repaired for free if it has factory defects within the agreed warranty period.
- Transmission: The transmission is also covered under the powertrain warranty.
- Suspension: Issues related to the suspension are covered under the bumper-to-bumper warranty.
- Electrical parts: The electrical components of the car will be repaired for free under the bumper-to-bumper warranty.
- Audio system: Nissan’s audio system is covered under the warranty, and any faulty part will be fixed or replaced at no cost.
What’s not covered:
- Normal wear and tear: If a part of the vehicle wears out because of usage, it’s not covered under the warranty.
- Damage caused by accidents: The warranty is not liable for any damage caused by the driver’s mistake or careless driving.
- Misuse of the vehicle: Damage caused by misuse of the car is not covered under the warranty.
Loaner Cars Under Nissan’S Warranty Policy
If your nissan car is undergoing repair or maintenance under the warranty, you may qualify for a loaner car. Nissan offers loaner cars to their customers if their repairs will take a while, depending on the availability of cars in the dealership.
Customers need to contact their nissan dealership to ask about this option. Nissan’s loaner cars are covered under their insurance policy during the loan period only if it’s under warranty.
Nissan’s warranty policy provides bumper-to-bumper coverage and powertrain warranty for 36 months or 36,000 miles. Any factory defects will be covered under the warranty except for normal wear and tear and damage caused by accidents. If your vehicle undergoes repairs under warranty, you may qualify for a loaner car.
Nissan strives to provide exceptional customer service by keeping their client’s needs in mind.
Loaner Cars At Nissan Dealerships
Are you considering getting a nissan car, but you’re worried about how you’ll get around if your car needs to stay in the shop for some time? You’ll be happy to know that nissan offers a loaner car program to eligible customers.
In this section, we’ll give you a rundown of how these programs work and who can qualify for them.
Overview Of The Loaner Car Program At Nissan Dealerships
Loaner cars are vehicles that a dealership provides to customers whose cars are undergoing maintenance or repair work. When you bring your nissan vehicle in for service, you have the option of using a loaner car while the work is being done.
This way, you’ll have a temporary car to use, so you can continue going about your daily activities while you wait for your vehicle to be repaired.
Discussion Of How And When Borrowers Are Eligible For A Loaner Car
There are several factors that dealerships consider when deciding who can qualify for a loaner car. Here are some of the key considerations:
- The availability of loaner vehicles: Dealerships generally have a limited number of loaner cars available for their customers. If all the cars are already being used, you may not be able to get a loaner vehicle.
- The type of service your car needs: Not all types of repair work or maintenance services will qualify for a loaner vehicle. Generally, loaner cars are provided for major repairs that will take a while to complete.
- Your warranty or service contract: The terms of your service contract or warranty may affect your eligibility for a loaner vehicle. Check with your dealership for details on what is covered.
Subheading To Cover Common Eligibility Requirements For Loaner Cars At Nissan Dealerships
Here are some of the most common requirements that nissan dealerships may have for customers who want to use a loaner car:
- You must hold a valid driver’s license.
- You must be at least 21 years old.
- You must have a current insurance policy that covers rental vehicles.
- You must have a credit card in your name.
- You must have a clear driving record.
Remember that loaner cars are provided at the discretion of the dealership, and not all customers will be eligible for them. Be sure to check with your nissan dealership to find out more about their loaner car program and whether you might qualify for a loaner vehicle.
Alternatives To Loaner Cars
Nissan’S Rental Car Program
If your nissan vehicle requires extended maintenance or repairs that take beyond a day, nissan offers a rental car program to customers. Here are some key points to consider:
- You will need to schedule a rental car ahead of time with your nissan dealer.
- Depending on your nissan dealership location, the rental car will either be onsite or offsite.
- The rental vehicle provided through nissan’s rental car program is typically a current-year nissan model.
- You may be responsible for the rental car’s associated costs, such as gas, insurance and tolls.
- If the service visit is covered by warranty or insurance, nissan might cover the rental car’s expenses.
Other Alternatives To Loaner Cars
Apart from rental cars, there are other alternative options that nissan offers to its customers during extended service visits. Here are some of them:
- Nissan’s courtesy shuttle service. It is a ride-hailing service that will take you to your destination.
- Nissan’s pickup and delivery service is another option. The dealer’s representative picks up and drops off your vehicle, and they might bring you a replacement car upon request.
- Using a loan car from a car rental company other than nissan.
Differences Between Loaner Cars And Rental Cars At Nissan
- Nissan’s loaner cars are primarily available for customers who had a service visit arranged in advance. Rental cars, on the other hand, are available through nissan’s rental car program for more extended repairs and maintenance.
- Rental cars often have fewer constraints than loaner cars in terms of usage. Unlike loaner cars, rental cars might need to be returned to the rental agent, rather than to the dealership.
- Rental car coverage might vary, depending on your insurance, while loaner cars’ coverage might be restricted to the dealership’s insurance policy.
Loaner Car Availability
Explanation Of How Often Loaner Cars Are Available At Nissan Dealerships
Loaner cars are provided by nissan dealerships to customers whose cars need repairs. The availability of loaner cars, however, varies depending on several factors. Here are some key points to keep in mind:
- Nissan dealerships typically have a limited number of loaner cars available at any given time.
- The number of loaner cars available will depend on location, time of year, and demand.
- Loaner cars are often reserved for customers who have purchased or leased a nissan vehicle from that specific dealership.
Factors That Affect Loaner Car Availability
If you are wondering when you can expect a loaner car or why a dealership may not have any available, consider the following factors:
- Time of year: Dealerships may experience a higher demand for loaner cars during certain seasons, such as winter when people may need repairs due to inclement weather.
- Location: Dealerships located in urban areas may have a higher demand for loaner cars than those in rural areas.
- Service volume: The number of cars that need repairs can affect loaner car availability. If many customers need loaner cars at the same time, the dealership may not have enough available.
- Customer loyalty: Some dealerships prioritize loaner cars for customers who have purchased or leased a vehicle from them.
Remember, loaner car availability will vary depending on each dealership’s policies and resources. It’s always a good idea to call ahead and ask about loaner car availability before scheduling a service appointment.
Frequently Asked Questions On Does Nissan Give You A Loaner Car
Does Nissan Offer A Loaner Car When Your Car Is Being Serviced?
Yes, nissan offers a loaner car when your car is being serviced. The loaner car is complimentary, and you will be given a similar model to your car to use while yours is under service.
Do All Nissan Dealerships Give Loaner Cars?
Not all nissan dealerships offer loaner cars. However, most dealerships do provide complimentary transportation services such as shuttles and rental services at a discounted rate. It’s best to check with your dealership beforehand if they offer loaner cars.
How Do I Request A Loaner Car From Nissan?
To request a loaner car from nissan, you need to schedule a service appointment ahead of time. During the appointment booking process, you can request a loaner car. However, keep in mind that loaner cars are limited and require advance notice.
Is There A Fee For Using A Loaner Car From Nissan?
No, there is no fee for using a loaner car from nissan. The loaner car is complimentary and provided for customers who have their cars serviced. However, if you end up returning the loaner car late or damage it, there may be additional charges.
What Happens If The Loaner Car Gets Damaged During My Use?
If the loaner car gets damaged during your use, you will be responsible for the damage. Nissan will provide insurance coverage to the loaner car, however, you will still be liable for any excess amount. It’s always best to drive the loaner car with care to avoid any unnecessary damages.
As we conclude our discussion on whether or not nissan gives you a loaner car, we can see that the answer varies. While it is true that some nissan dealerships do provide loaner cars for certain situations, such as warranty repairs and maintenance that takes longer than a day, not all dealerships offer such services.
It largely depends on the individual dealership’s policies and resources. It’s important to do your research and inquire with your local nissan dealership to determine whether or not loaner cars are available. Overall, nissan aims to provide excellent customer service and satisfaction, and offering loaner cars can definitely contribute to that goal.
Providing convenient transportation options for customers during necessary car repairs can take away some of the stress and inconvenience of being without a car for a period of time.